I reflected on a recent call I had with a fellow coach, we are both positive, energetic individuals who talk animatedly about the work we do and the difference we make. Yet I found myself feeling very ‘flat’ on the last call I had with him. We started in the usual way, we checked in with how each was doing in our worlds and we shared our upcoming work ventures, yet this time I felt totally drained at the end of our call and in need of recovery time and an energy boost. Why

The charismatic leader engages with his teams in a way that is authentic and the ripple effect of this is the annual engagement survey resul